新加坡包裹货物派送注意事项
需要使用围板卡车派送或需要使用 7.8 米大卡车才能派送 。亚马逊FBA仓库、NINJA VAN、赌场必须提前做好派送证件/批文才能进入。
任何超出以上限制的货物，请提前咨询操作客服4000806005
超重货物，需要预先提供体积(长宽高)与派送地址，才能提供准确报价。
| 名称 | 注释 | 附加派送费用 |
| 超长费A | 其中一方超 2.0 米，少于 3.0米 | 30SGD/票 |
| 超长费B | 其中一方超 2.0 米，少于 7.0米 | 50SGD/票 |
| 超大费A | 多方(长+宽+高)合计超 2.5 米，少于 3.5 米 | 30SGD/票 |
| 超大费B | 多方(长+宽+高)合计超 3.5 米，少于 4.5 米 | 50SGD/票 |
| 超重费A | 单件货超过 40kg，少于 80kg | 30SGD/票 |
| 超重费B | 单件货超过 80kg | 50SGD/票 |
| 超抛货物 | 任何单号(不论单件或多件)的体积重(抛重)超出 30kg，同时比实际重量超出1倍以上。 | 抛重计费 |
| 偏远费 | 超出派送范围的地址: – 林厝港农场区(LIM CHU KANG / NEO TIEW) – 圣淘沙外岛(SENTOSA ISLAND) – 国际客运机场(CHANGI PASSENGER AIRPORT) – 保税区(FREE TRADE ZONE) – 亚马逊集运仓/NINJA VAN (AMAZON FBA WAREHOUSE)* – 金沙赌场 / 云顶赌场 (MBS / RWS)* |
$10.00 / 单号 *$30.00 / 单号 (如需要预约派送，一律收取$30.00) |
| 禁区 | 以下禁区不派送: – 海运港口(SEA PORT) – 其他外岛 (OFFSHORE ISLANDS) – 船厂(SHIPYARDS) – 军区或部队(ARMY CAMPS) – 其他需要申请特别证件的地址(RESTRICTED SECURITY ZONE) |
不派送 |
| 无法进入电梯 | 任何货物由于超长或超大无法进入电梯，只能送到 1 楼电梯口或最接近入口的卸货处。 | 不爬楼梯上楼 |
| 改地址A | 凡是在入仓与分拣扫描入仓后，出库派送前，客人要求修改地址的单号。 | 10SGD/票 |
| 改地址B | 司机已经把货带上车并已经在派送途中 (货还没送到客人地址), 客人要求修改地址。 | 30SGD/票 |
| 改地址C | 司机已经把货派送到客人地址后，代理要求我司返回原来的地址取件并再派送到另一个新的地址。 | 30SGD/票 取件+派件 总KG X 2 X 单价 |
| 特定专车优先派送 / 货拉拉 (On Demand Delivery) | 单件或多件 (0.10kg – 40.00kg) | 30SGD/票 |
| 单件或多件 (40.10kg – 80.00kg) | 50SGD/票 | |
| 单件或多件 (80.10kg – 300.00kg) | 80SGD/票 | |
| 单件或多件超300.00kg, 若需要加急专车派送 | 请咨询客服 |
| Addi | Description | Additional cost |
| Over length A | a package one edge 2.0 m，lesser 3.0 m | 30SGD/ shipment |
| Over length B | a package one edge 3.0 m，少于 7.0 m | 50SGD/ shipment |
| Over size A | multiple edges ( length + width + height )total length 2.5 m，lesser 3.5 m | 30SGD/ shipment |
| Over size B | multiple edges ( length + width + height )total length 3.5 m，lesser 4.5 m | 50SGD/ shipment |
| Over weight A | single package weight 40kg，lesser 80kg | 30SGD/ shipment |
| Over weight B | single package lesser 80kg | 50SGD/ shipment |
| Volumetric | volumetric weight is (length x width x height ) ➗ 6000 | Charge volumetric weight |
| Far distance | Beyond free deliver scope area: – (LIM CHU KANG / NEO TIEW) – (SENTOSA ISLAND) – (CHANGI PASSENGER AIRPORT) – (FREE TRADE ZONE) – /NINJA VAN (AMAZON FBA WAREHOUSE)* – (MBS / RWS)* |
$10.00 / shipment *$30.00 / shipment (anticipate booing for delivery，charge $30.00) |
| Banned area | – (SEA PORT) – (OFFSHORE ISLANDS) – (SHIPYARDS) – (ARMY CAMPS) – other address as (RESTRICTED SECURITY ZONE) |
No delivery service |
| No elevator | Any oversize, over length, overweight cargo unable to move to elevator, or a building like HDB no elevator carry out, only send ground floor | Ground sign |
| Change address A | Cargo ready for delivery change address charge | 10SGD/ shipment |
| Change address B | Cargo on vehicle for delivery change address charge | 30SGD/ shipment |
| Change address C | Cargo already delivered, need pick up and redeliver to another address charge | 30SGD/ shipment and total weight x 1 SGD per kg |
| Sole vehicle / Truck (On Demand Delivery) | single or multiple cartons (0.10kg – 40.00kg) | 30SGD/ shipment |
| single or multiple cartons (40.10kg – 80.00kg) | 50SGD/ shipment | |
| single or multiple cartons (80.10kg – 300.00kg) | 80SGD/ shipment | |
| single or multiple cartons exceed weight 300.00kg, need urgent delivery | counseling CS |
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